We are building a new website for our mental health agency. As part of the website we would like to have a section for new clients that are looking for therapy services to be able to complete an intake form that will alert us they would like to start services. Is there a platform that Procentive is compatible with or does Procentive have the ability to do this to connect to a website and have the information potential clients provide auto pop/flow into Procentive from the form?

Has Procentive ever thought about adding a Kiosk for clients and visitors to sign in and out of the facility?  Something that can be recorded in their file? 

Good morning,

Has anyone experienced a MNCare Tax Audit? What are your insights, are there any PRO reports that might be helpful.

Thank you in advance.

Debbie

Is anyone else having issues with Procentive again?

I can not log in.  This is the error I am receiving:
Procentive Has Encountered an Error

The webserver has too many connections open to the database. If this problem persists, please click the "Show Detail" button and send the contents to the Help Desk along with the following code: ec2-3-16-188-4.us-east-2.compute.amazonaws.com1220460712.

Hi,

We've started an initiative to request/require that clients without a full coverage plan, such as MA, keep a credit card on file with us in order to pay copays, private pay, and overdue coinsurance/deductibles. 

Does anyone already do this? And, do you have any recommendations on effective strategies to get clients (new and existing) to comply? 

Thank you so much!

Kim

For some reason, not all of the forms we want to Kiosk are available when through Appointment and Client modules.  The only way is if the document is created in clinical/charting, and then kiosked.  That said, because it has to be sent individually that way, how can I have a client have both forms available at the same time, even though sent separate?  So far, the clients have finished one form and then once sent- the screen is blank. 

Does anyone add a surcharge for credit card payments?  I'm wondering how you set that up in Procentive. 

Thanks