

State EFT's
Is anyone else waiting for their DHS payments to be posted in Procentive?

Multiple Appointment reminders
Is it possible to have the appointment reminders sent to multiple recipients? A client wants their reminder messages to also be sent to their parent/ride so everyone is on the same page but I'm not sure if the system allows it.

State EFT's
Is anyone else waiting for the State payments to drop in Procentive?

Client Portal Payments
Hello,
I am wondering what permissions other users have set up in client portal so that the "client rep" (parent) can have access to pay on the account via the portal. We had so many complaints about logging into the portal and navigating the portal that we just stopped using it but it has been inconvenient for parents who want to pay their bill online. Is there a way that the client rep just has access to bill pay only and no records.
Thanks!

The font size of the entire website is small. How do I fix it to go back to normal?
I was cleaning my keyboard and now that font on the entire website is small. I have clicked the customized button on the size and chose the larger font size option, but nothing changes. Other websites appear normal as usual.

Direct Access and Authorizations
Thought this might be helpful... I've added the authorization # of 88888888888 to the authorization field for our MA payer and submitted claims for Direct Access services, and they show as set to pay. I know from talking with others there were ideas around adding a new payer in order to accommodate one payer that can include authorization numbers on claims (Rule 25 clients with SA #s) and a separate payer that can exclude authorization numbers on claims (Direct Access clients)..
DAANES authorization numbers default to 8888888888 and using that on claims seems like it will work, allowing one MA payer, where Rule 25 clients can have actual SA #s (as they always did) and Direct Access clients can have the default authorization number of 88888888888.

Visual Basic Macros
Does anyone use visual basic macros to enter billing for services provided?

Has anyone else attended the DHS trainings regarding direct access billing and/or DAANES entry changes?
It looks like there are going to be many changes in order to bill MNITS for 1002, H2036 and H2035. Is Procentive aware of these changes and updated the software accordingly?

A Freebie For Our Mental Health Professionals
I saw this posted today and I hope many of you could utilize this during stressful times like now.
Headspace is offering FREE access for the rest of the year to Health Care Professionals. It is an app that helps you relieve stress, sleep better, and become more mindful. Click here to check out the deal.
Hopefully there will be more things that I can post on here to help out our overworked Health Care Professionals.
We here at Procentive appreciate everything you do!
Customer support service by UserEcho