Ticketing Module
When staff are going into the ticketing module, they are getting the entire list of tickets for the agency, not just their's even when they choose the appropriate filter at the top. Is this occurring anywhere else?
Telemedicine
Does anyone practice using Telemedicine? Im curious to know if its covered by insurance companies and how it's billed.
what scanner works well to scan documents into Procentive?
we are looking for a stand alone scanner to scan our documents. Which one would you suggest?
Community FAQs
http://feedback.userecho.com/topic/200575-how-to-reset-your-userecho-password/
How to setup my avatar (profile image):
http://feedback.userecho.com/topic/268648-how-to-setup-my-avatar/
How to change notification settings (subscriptions):
http://feedback.userecho.com/topic/500755-how-to-change-notification-settings-subscriptions/
How to change your name or e-mail address:
Click on the arrow by your name, choose “User profile”, change information, click “Save changes”
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In-Patient PMAP
Who is responsible for contacting the PMAP's when a child is coming into residential treatment? Back when Ucare was around, which they still kind of are, they told me that it was the county social workers responsibility to contact the PMAP and let them know that they are planning to place with us. The clinicians here then keep up with the clinical reviews following placement. BCBS says that it is usually the facility that will make the contact. I need a straight across answer to give to social workers because I have some giving a push back and not wanting to do it. I am guessing because the hold time with BCBS is 1-2 hours. Thoughts? Please
Tracking Medication Changes
Hello all,
Just wondering if anyone else tracks changes in their client's medications? And if so, what system do you find helpful? TIA!
Sheryl
Customer support service by UserEcho
