Did you have clients fill out a form with all the necessary information or do you take it verbally?

Also, has anyone set up any re-occurring accounts?

Hello!

Just wondering what people's feedback is regarding using Ticketing versus Messaging within Procentive. I previously used Ticketing to communicate with staff within Procentive, but some questions have come up about using Messaging as an alternative. Just wondering people's thoughts / preferences.

Also do people use workflow often and do you find it helpful?

Can anyone tell me how Telehealth (phone therapy) is paying VS. traditional face-to-face therapy?

Good afternoon Procentive Community,

I was just made aware of a G code that we could use to bill Medicare or bill Chemical dependency  services for clients that have Medicare advantage policies. I found the following two codes online :
G0396 (Alcohol and/or substance abuse structured screening and brief intervention services; 15 to 30 minutes) and G0397 (Alcohol and/or substance abuse structured screening and brief intervention services; greater than 30 minutes). I called Medicare and was told that the two codes were covered and there is no limit as to how often we are able to bill them. I would however like to know a little more about the two codes before I add them in procentive. Has anyone heard of the two codes? Do you use them often? Does the rendering provider need to be Medicare eligible? Do you use the two codes just for the assessment or for the individual and group sessions as well? If you only use them for the assessment what codes do you use for the individual/ group sessions afterwards?    

Thank you!

Does anyone have a clear answer to what UCare plans we must bill with providers who are Medicare eligible? I have been told a couple of different answers by UCare reps. Curious if anyone else has asked this ? to them.

I have that the providers must be Medicare eligible for the following UCare plans: Essentiacare, UCare Connect Medicare (a rep told me this is a new plan, I know about UCare Connect, which is a SNBC plan and I think anyone can see these clients) and UCare for Seniors.

When using the Electronic Payment, are the funds received via EFT to your bank account and are the fees subtracted prior to being deposited? Thanks

Are there any substance abuse facilities out there that are billing for nursing services as well? If so, can we connect as I have a few questions about it!