We have billing cycles we re-use each year. Is there a better way to clear old data besides going into each child's billing box to delete them?

Good morning,

We are trying to run eligibility through the Eligibility Module and it's very slow in responses. We used to be able to just refresh after so long and get responses, but now we just have to start all over. Is anyone else having this issue? We've cleared our history, cache and I've restarted my computer. When we do get a response, it says " ERROR java.net.SocketTimeoutException: Read timed out"

Anyone else with this same issue?

I have staff at 4 different locations (with different internet connections) telling me that Procentive is slow in a variety of modules.  The best example I have seen personally is that the billing module (Add) function opens slow, and when users pick a date from the calendar that opens very slow as well.  Anyone else seeing this?  We tried clearing cache, etc.

We have a lot of problems with blue plus and pos 99. I noticed when you open up the change time window there is the place of service (ecmh) and one of the choices is other describe: . Does anyone know where you would go to describe and it be sent with the claim?

CTSS Providers: When a client ends CTSS, how are you also ending, at the correct time, the addition of the UA modifier to service lines? The UA modifier (managed in the client module > payer tab > MN Medical Assistance Program drop down list) is added when the service lines are billed, not when they are created. Therefore, if a client is discharged from CTSS but continues to receive other services, how is this accurately managed?

IS anyone a behavioral health facility and billing for a nurse practitioner.  We got denied claims for MN MA and were told to either remove rendering provider or bill nurse practitioner as Nurse practitioner.  Any suggestions?  T

I have multiple claims that are being denied because Medicare isn't putting "Contractual Obligation" in the COB when we forward our claims to a PMAP. So, it makes it look like there is no beneficiary obligation to the PMAP. Anyone know if this can be fixed? Or what the easiest process would be?  It's impossible to talk to someone at Medicare, so I figured I would check here

Has anyone billed CTSS codes lie H2014 with UA modifier to commercial payers and have had reimbursement success? Or should we just skip billing primary commercial payers and bill directly to MA/PMAP? Have you had to put PR 96 on the COB info since commercial payers do not reimburse those services/codes? Thanks in advance.

I did an analysis of billed R69's to see who was paying them. (These are generally a first appointment with a parent only--90846.) We have been paid for this diagnosis by Health Partners, PrimeWest, BCBS, Preferred One and America's PPO. We have not been paid by Medica or MA. Their denial description states "Diagnosis not consistent with procedure".

Is anyone billing this as a Z71.1 or a Z03.89? Are you being reimbursed by Medica and/or MA? Thanks in advance!

Sheryl

We are experiencing slowness everywhere