Is anyone experiencing issues with Procentive today?
We are experiencing many issues in Procentive today. Can't log in, slowness, error messages etc?
DAANES PRO-1140, 1141 and 1440 Form for 5055 Report
Does anyone currently use PRO-1140, PRO-1141, and PRO-1440 documents to complete their 5055 report for their import? If so, is anyone else having issues where the funding tab isn't completing? Also, how do you get the Comprehensive Assessment data to pull in to upload as well? Is that even an option?
Clicking "okay" not registering often
When signing a note the "are you sure" click will often not register and need to be clicked again.
Do we need the "are you sure" pop up even?
treatment plan reviews not pulling information from treatment plan
Lagging today?
seeing some slowness and lagging loading times.
lagging today?
seeing some latency when typing in Messaging, etc. anyone else seeing this?
Clinical/charting field defaults
Does anyone know how to change the default for fields in Clinical/Charting so they don't always reset to say "myself" or other automatic defaults?
topaz signing pad
THere are chats regarding topaz signature pads, but none more recent than 3 years ago...
We're looking at purchasing one for our front desk check in for use with a PC.
Does anyone use them now? And. What has been your experience?
Thanks!
Kim
Substance-Treatment plan and treatment plan review
We are a outpatient substance use provider. We are wondering if there are any other providers that have the individual treatment plan and the treatment plan as one document in Procentive.
Staff members not being able to see charting for their clients
Has anyone else had an issue lately where staff has been unable to see charting or create treatment notes for their own clients? We have been experiencing this over the last few weeks.
Have checked the staff tab and they are not excluded from viewing. Have ticketed Procentive X2, but haven't heard a word back. Thanks everyone!
Sheryl Martin
Customer support service by UserEcho
