seeing some slowness and lagging loading times.
Thanks all! :)
Same for us.
Same for us as well...I found this on the updates page regarding the slowness last month:
If you haven’t already and are experiencing slowness, please send us a ticket to let us know you are experiencing slowness and as many details as you may have:
-Module(s) loading slow
-Type of Device (phone, laptop, tablet)
-What you were trying to accomplish when you noticed the slowness, examples: creating an appointment, adding time, sending out claims, checking eligibility, etc.
Thanks Rochelle. I will send a ticket with my info now.
The team is actively researching and we will provide an update as soon as possible.
Thank you for your patience!
Thanks Gerad! :)
It seems that performance has been restored. Please follow up with a ticket if you are still having issues.
Have a great day!
Customer support service by UserEcho