1. Procentive User Community
  2. Clinical Charting Module
  3. Ideen
0
Fertiggestellt

Lagging today?

Julie R. Anderson, MA, LMFT vor 1 vor einem Jahr in Clinical Charting Module • aktualisiert von Gerad Cook (Director, Customer Success) vor 1 vor einem Jahr • 6

seeing some slowness and lagging loading times.

GUT, ICH BIN ZUFRIEDEN.
Zufriedenheit

Thanks all! :) 

Zufriedenheit von Julie R. Anderson, MA, LMFT vor 1 vor einem Jahr
Jana vor 1 vor einem Jahr

Same for us.

+1
Rochelle Garcia vor 1 vor einem Jahr

Same for us as well...I found this on the updates page regarding the slowness last month:

If you haven’t already and are experiencing slowness, please send us a ticket to let us know you are experiencing slowness and as many details as you may have:

-Browser used

-Module(s) loading slow

-Type of Device (phone, laptop, tablet)

-What you were trying to accomplish when you noticed the slowness, examples: creating an appointment, adding time, sending out claims, checking eligibility, etc.

Julie R. Anderson, MA, LMFT vor 1 vor einem Jahr

Thanks Rochelle.  I will send a ticket with my info now.  

+1
Gerad Cook (Director, Customer Success) vor 1 vor einem Jahr

Hello,

The team is actively researching and we will provide an update as soon as possible.

Thank you for your patience!

Julie R. Anderson, MA, LMFT vor 1 vor einem Jahr

Thanks Gerad! :) 

+1
Fertiggestellt
Gerad Cook (Director, Customer Success) vor 1 vor einem Jahr

It seems that performance has been restored. Please follow up with a ticket if you are still having issues.

Have a great day!

Customer support service by UserEcho