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Lagging today?

Julie R. Anderson, MA, LMFT il y a 1 an dans Clinical Charting Module • mis à jour par Gerad Cook (Director, Customer Success) il y a 1 an • 6

seeing some slowness and lagging loading times.

JE SUIS SATISFAIT
Évaluation de satisfaction

Thanks all! :) 

Note de satisfaction par Julie R. Anderson, MA, LMFT il y a 1 an
Jana il y a 1 an

Same for us.

+1
Rochelle Garcia il y a 1 an

Same for us as well...I found this on the updates page regarding the slowness last month:

If you haven’t already and are experiencing slowness, please send us a ticket to let us know you are experiencing slowness and as many details as you may have:

-Browser used

-Module(s) loading slow

-Type of Device (phone, laptop, tablet)

-What you were trying to accomplish when you noticed the slowness, examples: creating an appointment, adding time, sending out claims, checking eligibility, etc.

Julie R. Anderson, MA, LMFT il y a 1 an

Thanks Rochelle.  I will send a ticket with my info now.  

+1
Gerad Cook (Director, Customer Success) il y a 1 an

Hello,

The team is actively researching and we will provide an update as soon as possible.

Thank you for your patience!

Julie R. Anderson, MA, LMFT il y a 1 an

Thanks Gerad! :) 

+1
Terminé
Gerad Cook (Director, Customer Success) il y a 1 an

It seems that performance has been restored. Please follow up with a ticket if you are still having issues.

Have a great day!

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