We are still waiting for our State ERAs to be posted in Procentive.  Is anyone else waiting or is it just us?   I wish Procentive would have a set schedule for putting them in the system instead of one time a Tuesday, next a Thursday, etc.  

Is anyone else having an issue when trying to apply secondary payments where the  "svc belongs here" link is no longer swapping where the payment is trying to apply? I've tried it on more than one computer with the same result so I'm wondering if it is a global issue or not.

When I create service lines in the time module, can you make an auto populate check box after the first line so that all would have the same time if I selected that just like they would have the same time if I created the service line from the appointment module

Does anyone out there know how to submit CLIA UAs for MNMA clients? 

I am told that because we are not a lab, we cannot submit UAs to them. 

Has anyone else had this issue? If so, who do I submit to? 

We are not a lab but we do perform UA quick dips and cups. We are only getting reimbursed by a few MCOs.

Thanks for your help, Teri

Is anyone else waiting for their DHS payments to be posted in Procentive?

Is it possible to have the appointment reminders sent to multiple recipients? A client wants their reminder messages to also be sent to their parent/ride so everyone is on the same page but I'm not sure if the system allows it.

Is anyone else waiting for the State payments to drop in Procentive?

Hello,

I am wondering what permissions other users have set up in client portal so that the "client rep" (parent) can have access to pay on the account via the portal.  We had so many complaints about logging into the portal and navigating the portal that we just stopped using it but it has been inconvenient for parents who want to pay their bill online.  Is there a way that the client rep just has access to bill pay only and no records.

Thanks!

I was cleaning my keyboard and now that font on the entire website is small. I have clicked the customized button on the size and chose the larger font size option, but nothing changes. Other websites appear normal as usual.