Thought this might be helpful... I've added the authorization # of 88888888888 to the authorization field for our MA payer and submitted claims for Direct Access services, and they show as set to pay. I know from talking with others there were ideas around adding a new payer in order to accommodate one payer that can include authorization numbers on claims (Rule 25 clients with SA #s) and a separate payer that can exclude authorization numbers on claims (Direct Access clients)..

DAANES authorization numbers default to 8888888888 and using that on claims seems like it will work, allowing one MA payer, where Rule 25 clients can have actual SA #s (as they always did) and Direct Access clients can have the default authorization number of 88888888888.

Does anyone use visual basic macros to enter billing for services provided?

It looks like there are going to be many changes in order to bill MNITS for 1002, H2036 and H2035. Is Procentive aware of these changes and updated the software accordingly?

I saw this posted today and I hope many of you could utilize this during stressful times like now.

Headspace is offering FREE access for the rest of the year to Health Care Professionals.  It is an app that helps you relieve stress, sleep better, and become more mindful.  Click here to check out the deal.

Hopefully there will be more things that I can post on here to help out our overworked Health Care Professionals.

We here at Procentive appreciate everything you do!

Hello All,

With the recent events affecting us all and sudden urgency for information, we wanted to use our forum as a space for the community to be able to ask questions regarding Telehealth that other users may be able to answer in a quick manner.

Please feel free to use this space to ask your questions and also answer the questions with your knowledge of Telehealth.

As always, thank you for your info and help in any way.  We appreciate all of you!

Your Procentive Staff

We are curious what others have done who have both paper records from before Procentive and now a Procentive record and the record is ready to be shredded. Do you shred the paper one and are most of you using the Procentive "shred" feature? 

I am wanting to set up ILS and am wondering if anyone has forms I could look at. Thanks!

We don't have access to Procentive at this moment...10:57 am

We have a number of clients with parents in different households. Are there any plans to possibly allow text reminders to more than one cell phone number?

We have enrolled in Medicare (only one provider so far...) and need to determine if we need any modifiers for regular mental health codes, and/or how documentation is provided to Medicare if needed - anyone been billing Medicare and have some insight?