+1

H0031 & H0032 modifier/unit changes as of 01/01/2019

Jonathan Beulke 6 лет назад в Billing/Electronic Modules обновлен sarah 4 года назад 15

I received notification that codes H0031 & H0032 will only be able to be billed as 1 unit and must have the modifier "UD" removed as of 01/01/2019.  MHCP posted a bulletin about these changes:

"The Centers for Medicare & Medicaid Services (CMS) has established a Medically Unlikely Edits (MUEs) of one unit for HCPC codes H0031 (mental health assessment by non-physician) and H0032 (mental health service plan development by non-physician) beginning Jan. 1, 2019. MUEs prevent payment for an inappropriate quantity of the same service on a single day. Currently, more than one unit is allowed for each of these codes when the UD modifier is included. The UD modifier will no longer be required and only one unit of each of these services will be allowed per day for Managed Care Organizations (MCOs) and fee-for-service claims beginning Jan. 1, 2019. Minnesota Health Care Programs (MHCP) will deny a claim line that includes more than one unit. MHCP will determine a per-session rate for H0031 and H0032 and will reprocess paid claims with dates of service beginning Jan. 1, 2019, once a new rate is established. (pub. 12/28/18, rev. 1/8/19)"

Since our claims are currently being denied, I contacted MN-ITS provider help desk to inquire about this.  Essentially they have no answer as to when the rate for 1 unit will be decided, or what that rate will be.

Has anyone come up with a decent conclusion how to bill for these properly?  Provider help desk did say they will automatically resubmit all claims that contain 1 unit.

Thanks in advance

+1

New Payer Authorization archive/rename feature is great!

Jonathan Beulke 6 лет назад в Clients Module 0

Just wanted to say thank you on the great job done with adding the ability to add descriptions and archive documents in the payers tab!  The new features there have been more useful than I anticipated.

Thanks again!

+1

Summoning devices for assisted living/nursing home facilities?

Jonathan Beulke 6 лет назад в User Group Help 0

One of our facilities has been relicensed with 24hr Customized Living, and part of the requirement is for all clients to have a summoning device on them, in the event they need staff assistance due to a fall, health issues, etc.  Does anyone have any recommendations on a call/summoning system that is reliable?

I'm finding some options that are either extremely expensive or cheap and appear to not be very durable/reliable.  If anyone has any input, we would greatly appreciate it.


Thanks!

+1

VIDEO: Update to Appointments Module

Ashley M 6 лет назад в Procentive News обновлен 6 лет назад 2


Additional Resources (links will take you to the Knowledge Hub)


This is part of a Product Update that will be live tomorrow (7/11)

More information about this update and what enhancements are included please check your email! If you did not receive the email it can be viewed here


To receive our future emails, please sign up here!

+1
Исправлен

Is anyone else experiencing when entering information into Procentive it is not saving?

anordman 6 лет назад в Clinical Charting Module обновлен Alicia Swanson 6 лет назад 6

Is anyone else experiencing when entering information into Procentive it is not saving?

Ответ
Alicia Swanson 6 лет назад

Hello all,

Procentive is functioning as it should be now, we slowed down for approximately 30 min starting at 2:16 this afternoon.  All information you entered was saving but not displaying what you had done immediately. You did not lose any data but rather it took a while to refresh and display on your screen. 


The why, for all the why people like myself, is that we had a very large query which significantly slowed down a mirror server (the reflection of what is saved to mirror and display the data back to you).  Once the query cleared the mirror server began to speed back up although it does not immediately happen which is why it took the 30 min. 


If you have further questions please submit a ticket to he Care Team so we can look at your specific issue.  

+1

Billing boxes - can I clear them in batches?

Perry 6 лет назад в Billing/Electronic Modules обновлен 6 лет назад 0

We have billing cycles we re-use each year. Is there a better way to clear old data besides going into each child's billing box to delete them?

+1

Why are upgrades not done during non-business hours, or at least hours of the day with the least amount of customer activity?

Kathy Findlay 6 лет назад в Procentive News обновлен Anne Foss 6 лет назад 2
+1

UHC/Optum Claims

TessaLasky 7 лет назад в Industry News/Discussion обновлен sarah 7 лет назад 2

Hello,

Since the new year all of our claims have come back denied for contractual obligation (code 45). Even on clients that we did not have trouble with previously, we are now having issues with claims coming back this way. Mostly seeing this for code H2014 which is not covered, but we are not getting a denial that we can send to secondary.

I am wondering if there was an update or something that we missed and we are sending our claims to the wrong place? Has anyone heard anything?

If it matters, we preform outpatient mental health services in Minnesota.


We have had a nightmare of a time dealing with United Healthcare and the Optum side. Being one is behavioral health and the other is the actual insurance plan, you would think they communicate with each other.

Thanks in advance!

+1

Medical Assistance Mental Health Copay Write off?

Kayla Kenworthy 7 лет назад в Industry News/Discussion 0

Good Afternoon everyone! I've been getting the run around, so I'm hoping someone has some advice.


I bill for a mental health facility in Minnesota. While looking online at our MN DHS website, I found a few different documents staying there are no copays for mental health visits. 


I contacted the state, and the rep I talked with said that we are supposed to write off copays and deductibles for patients with MA or a PMAP. Spend downs not included. 


This has put a lot of discussion into our office lately. 


Has anyone heard of this? These patients' claims are being sent and coming back with a Patient Responsiblility, so I would assume that if they had no copay, they wouldn't use a PR reasoning code.


Any info is appreciated! 


Thank you!

+1

report mode in new window while posting ERAs

Kim N 7 лет назад в Payments/ERA Modules обновлен KatieW 7 лет назад 2

Loving the new option of looking at Report Mode in new window while payment entry mode is still up !!!!

Сервис поддержки клиентов работает на платформе UserEcho