

Download PDF version of multiple records at one time
My clinic is being asked to submit client records to another facility, which involves hundreds of individual records. Is there a way to download pdf versions of multiple records at one time instead of opening each record individually? I know we could easily fax them within Procentive, but we don't currently have the faxing feature.

Travel Time-In home/school services
Hello
I was wondering if other Procentive users have any set parameters around the travel code H0046 in order to avoid a clinician accidentally entering incorrect amount of units. Currently when entering time, the clinician enters the amount of minutes and Procentive calculates the amount of units. If the clinician accidentally enters the incorrect amount of minutes then we have an issue. Im looking to see if anyone puts a cap on the amount of units allowed for this code or any ideas to help prevent this from happening.
I usually catch these in the billing module but since I cant access the progress note from the billing module sometimes it becomes a bit of a task to figure out what is the correct amount. Also, do you require your clinicians to write a separate note for travel or just include travel time information in the progress note.
Thanks

Outpatient CD Billing - Can I send only with one NPI
hello,
With residential CD billing we do a day rate treatment. Procentive requires us to have rendering provider type 1 NPI we bill under although technically all services delivered are covered/ housed by The facility's NPI. So we put in our executive directors NPI to satisfy procentive. if you go directly onto the MA website and bill for example I can list our facility ID as rendering.
This has been fine for residential as we enter and send the time in the billing office.
No having opened OP CD though, we have multiple employees entering time. So it's separating claims funny and doing some odd stuff. Is there a way to get it to send with JUST our facility NPI? As that is sufficient for billing because we house our LADC's under our license.
My thought is maybe adding a "staff" member who is our Treatment facility name - then our NPI and attaching that as billing supervisor to our OP time entries?
TIA ~

Looking for a solution that allows for making an addendum to an existing note.

ROI for inter agency client transfer
Is it required to get a ROI when transfering a client within the agency?
The agency is comprised of all independent contractors.
We were thinking of adding a blurb in the HIPAA form that allows it but nit sure if it is needed?

NEMT Transportation
Does anyone have experience billing NEMT (Non-Emergency Medical Transporation)?

DA Billing Question
We have a client that was being seen for a diagnostic assessment, but the client walked out after 20 minutes. Has anyone else had a situation like this and if so, how did you bill? It doesn’t seem to fit the DA requirements, but maybe it can be billed as an individual psychotherapy session?

codes
Hello Everyone,
DHS has now ended the bundled package of the H2012 (skills+group therapy) as of today according to their news letter. Does anyone know of another bundling code for these codes as this is a huge loss of revenue for us.
Any help is very much appreciated
Thank you

Kiosk tablets issue
How are other Procentive customers using the tablets for clients when the come in for their paperwork getting it so that the client can only see their paperwork? We've noticed that when they happen to back out and click other tabs on the side that they are able to see other clients? Are you logging clients in differently so that it only brings up the clients information? Is their a way to prevent clients from seeing other screens other than the paperwork?

Hi Kelly!
When you're using a tablet or computer for Kiosking documents to clients prior to their session in office, you should be placing that device in to Kiosk Mode (please see the attached Knowledge Hub article). By doing this, you're ensuring that the client cannot click around in to other parts of Procentive to avoid access to other clients information.
If you have further questions, feel free to submit a support ticket, we'll be happy to help!
Thank you,
Amanda Kaufmann
Customer Success Manager
Customer support service by UserEcho