Scheduled Maintenance: Tomorrow, July 19th at 9:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on July 19th at 9:00 PM CST/10:00 PM EST. This maintenance period will take an estimated 2 hours of time. Users may experience some downtime or slowness during this timeframe.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
Upcoming Holiday: Closed on Tuesday, July 4th for Independence Day
We will be closed on Tuesday, July 4th for Independence Day.
All support requests received on Tuesday will be prioritized and worked when we return on Wednesday, July 5th. For urgent issues, we will be monitoring these channels through the day and will respond as soon as possible.
Have a safe and happy holiday!
Outage: 6/30/2023 || RESOLVED 12:11 PM CST
Attention Procentive Customers:
We have received reports of a Procentive outage and are actively investigating.
UPDATE
12:11 PM CST
We are happy to inform you that Procentive has been restored.
Our team is reviewing and working to make sure that the issue does not recur.
We really appreciate your patience while we worked on a fix, and again, we sincerely apologize for any inconvenience.
Procentive not working for anyone else today 6.30.23?
This page isn’t working
app.procentive.com is currently unable to handle this request.
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Anyone else not able to log in?
Outage: 6/28/2023 || RESOLVED 9:16 PM CST/10:16 PM EST
Attention Procentive Customers:
We have received reports of a Procentive outage and are actively investigating.
9:16 PM CST: The outage has been resolved. Scheduled maintenance will now begin. This maintenance period will take an estimated 2 hours of time. Users may experience some downtime or slowness during this timeframe.
Scheduled Maintenance: Tomorrow, June 28th at 9:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on June 28th at 9:00 PM CST/10:00 PM EST. This maintenance period will take an estimated 2 hours of time. Users may experience some downtime or slowness during this timeframe.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
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Blue Plus CTSS claims
I am just wondering if anyone is experiencing issues with Blue Plus CTSS claims getting denied saying that you need a prior authorization. We starting having issues with claims on 5/18/23 to current.
Scheduled Maintenance: Today, June 18th at 9:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on June 18th at 9:00 PM CST/10:00 PM EST. This maintenance period will take an estimated 30 minutes of time. Users may experience some downtime or slowness during this timeframe.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
Servicio de atención al cliente por UserEcho