Procentive is down at all three of our locations - screen reads "app.procentive.com refused to connect.". Help!
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Procentive is running now for all users.
Customer Support and Training Specialist
I see several threads from over two years ago asking Procentive for a way to automatically calculate interest on a past due account or add an auto charge (like for MN care or CC fees). Our clinic has also been asking for this (as I am sure others have as well) for as long as we have been with Procentive. Would anyone else like to see this, what should be, simple feature added to Procentive?
Are there other organizations that use accrual accounting instead of the cost accounting that Procentive works in? How have you been successful in converting this in your accounting processes?
How do others flag their Bad Debt accounts so that their admin schedulers know to collect the money before making an appointment. We are seeing that our schedulers aren't seeing this because the pop alert comes after the appointment is made. Is there a way to have a flashing color on those clients. If anyone has any insite on how to catch these I'd appreciate it.
Please run a 1130 report and email firstname.lastname@example.org along with the following information:
What is your NPI #?
Dates of service in question?
sample claim numbers that are impacted
summary of the situation.
Let's get someone's attention to the seriousness of this issue for our organizations!
Is anyone else using a separate software to track and work denials? If so, what are you using and how do you like it?
If you are solely working denials within Procentive, are you tracking these on a spreadsheet, running a report?
Our clinic is currently set up with only the option of being Independent Contractors. We are exploring the possibility of developing an employee option/employee benefits package as well. Has anyone been through this process or have suggestions about options and/or where to go to develop this?
Is anyone using Proccentive to manage Personal Needs Funds? We are looking at adding a payer in Procentive to help us track personal needs funds. Is anyone currently doing this? If so how do you track in procentive?
Customer support service by UserEcho