Is anyone else experiencing substantial slowness with Procentive loading different screens/modules?
Thank you for sharing your concerns. The trouble this morning was due to a large query that was initiated multiple times causing a slowdown across Procentive. This has now been resolved.
Is anyone else experiencing slowness in the system today?
Procentive - is anything going on that is causing slowness? We've had some 30-60 second load times in the client module.
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Pat Stream, Customer Success Manager
For agencies that are doing in-home and/or community work, does your in-home staff give clients their phone number or do they use a service like Google Voice? Do you provide cell phones for in-home staff?
One of our facilities has been relicensed with 24hr Customized Living, and part of the requirement is for all clients to have a summoning device on them, in the event they need staff assistance due to a fall, health issues, etc. Does anyone have any recommendations on a call/summoning system that is reliable?
I'm finding some options that are either extremely expensive or cheap and appear to not be very durable/reliable. If anyone has any input, we would greatly appreciate it.
Has anyone successfully billed Family Psychoeducation H2027 (with it's various modifiers)? If so, what payers have reimbursed or denied claims?
I was wondering if anyone would be open to sharing what their policy/procedures are when a practitioner transitions to be becoming licensed and needs to start their credentialing applications. For example, do you have a conversation with them about how the process works and its the expectation that they complete the applications on their own or do you have a packet of information/steps for them to follow.
My goal is to have some type of process written but I dont want to do every step for them either so im looking for ideas on how other agencies/clinics handle this. I know some places may have a designated person for this but Im a 1 man band over here so anything would help.
Hello - Does anyone know where Optum would like for us to submit the data on the information that we collect on the CASII's? This is effective today, January 31st. according to the September 2019 Newsletter and it applies to most commercial and Medicaid programs. Optum Provider relations do not have any information. I have a message into my Optum Network Manager. Does anyone else know anything?
Its been a few years since I have billed Testing codes, hoping someone can help me out....
Can these be billed on the same date of service as the DA?
What Clinical Documentation forms are you using to document the use of these codes.
Customer support service by UserEcho