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Download PDF version of multiple records at one time

Jonathan Beulke 1 day ago in Clinical Charting Module updated by Mark Cornell 1 day ago 3

My clinic is being asked to submit client records to another facility, which involves hundreds of individual records.  Is there a way to download pdf versions of multiple records at one time instead of opening each record individually?  I know we could easily fax them within Procentive, but we don't currently have the faxing feature.


DA Billing Question

Heather Wadie 2 weeks ago in Billing/Electronic Modules updated by Richard Sethre, Psy.D., L.P. 3 days ago 4

We have a client that was being seen for a diagnostic assessment, but the client walked out after 20 minutes. Has anyone else had a situation like this and if so, how did you bill? It doesn’t seem to fit the DA requirements, but maybe it can be billed as an individual psychotherapy session?


Travel Time-In home/school services

Rochelle Garcia 3 days ago in Billing/Electronic Modules updated by sarah 3 days ago 1


I was wondering if other Procentive users have any set parameters around the travel code H0046 in order to avoid a clinician accidentally entering incorrect amount of units. Currently when entering time,  the clinician enters the amount of minutes and Procentive calculates the amount of units. If the clinician accidentally enters the incorrect amount of minutes then we have an issue.  Im looking to see if anyone puts a cap on the amount of units allowed for this code or any ideas to help prevent this from happening.  

I usually catch these in the billing module but since I cant access the progress note from the billing module sometimes it becomes a bit of a task to figure out what is the correct amount.  Also, do you require your clinicians to write a separate note for travel or just include travel time information in the progress note.



Revisiting adding new, already credentialed staff to your agency

Luke 12 months ago in Staff Module updated by Susan Davis LICSW 4 days ago 8

I am wondering if there is any new info or ways agencies are able to start billing for professional staff being added to their agency. From what I have read we should not be having a fully licensed staff billing under another professionals license as they wait to be added as it may be fraudulent. I am wondering though how agencies deal with that?  We just waited about 6 weeks just to add a licensed staff to our agency with most insurance companies  who was already credentialed . How do agencies deal with this?


Outpatient CD Billing - Can I send only with one NPI

Jenna 5 days ago in Billing/Electronic Modules 0


With residential CD billing we do a day rate treatment. Procentive requires us to have rendering provider type 1 NPI we bill under although technically all services delivered are covered/ housed by The facility's NPI. So we put in our executive directors NPI to satisfy procentive. if you go directly onto the MA website and bill for example I can list our facility ID as rendering. 

This has been fine for residential as we enter and send the time in the billing office.

No having opened OP CD though, we have multiple employees entering time. So it's separating claims funny and doing some odd stuff. Is there a way to get it to send with JUST our facility NPI? As that is sufficient for billing because we house our LADC's under our license. 

My thought is maybe adding a "staff" member who is our Treatment facility name - then our NPI and attaching that as billing supervisor to our OP time entries?