We have not been able to submit electronically to Hennepin Health PMAP all year (2025) - we have contacted them, they have our practice listed as active - no idea why.   They don't answer the phone, the email system just sends an endless loop to 'register', which we have done 3 times.  

Anyone else having issues with them???

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems Tuesday, October 21st at 10:00 PM CDT/11:00 PM EDT. Users may experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case through our Ensora Health Support Hub.

In honor of World Mental Health Day on Friday, October 10, Ensora Health will be closed. Emergency support is still available at 877-288-5583.

Do not know what this field is actually supposed to contain when entering a Medicare or Medicare Advantage plan into a patient's payer - not finding anything at CMS either.  Anybody have an idea???

I was told by a Medical Assistance rep that we need to have a claim status of 16 when billing a Medicare Advantage plan to MA...I am not sure how to make this happen...ideas or suggestions???