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1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.
2. Review Community Guidelines click here
3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!
Latest Updates 1,337
Known Issue: Error When Logging in or Accessing Procentive [RESOLVED 2:05 PM CST 3/12/24]
Attention Procentive Customers:
We want to inform you that we are aware of a known issue where users are receiving an error when trying to access Procentive or having trouble logging in. We want to assure you that we are actively working to resolve this issue as quickly as possible.
We will provide another update once this has been resolved.
UPDATE:
This issue has been resolved.
If users continue to run into any issues, please reach out to our support team via the Therapy Brands Community Portal.
Procentive down?
Anyone else unable to open Procentive? When try to login I get an error message that says to contact the help desk w/a specific error code.
KNOWN ISSUES -- Procentive is down -- RESOLVED
Procentive servers are down right now. We are working to resolve the issue ASAP and will update this post once we have more information.
Client portal
Does anyone know if clients with an active client portal can log in and make payments via their phone? A therapist asked and stated when her client logged in, he could only see statements. Thanks.
Customer support service by UserEcho