

TOVA
I can only find a 5 year old post for this one. Wondering if anyone is submitting claims for TOVA with an LPC or LMFT? Maybe 96127 or 96146?

Patient Statements Protocols
Good morning Pro Community,
Postage has been rising as we all know. Postage is now 50 cents per patient statement.
What protocols has the community created or adopted to help curb the reduction of mailing patient statements?
For example - if we have a single client account where 10 statements have been mailed, that equates to a cost of $5.00 in postage alone. You compound that with multiple accounts over the course of one year you can be in the range of $50 to $100 just in postage alone.
Thank you.
Debbie

What to do when a client is accidentally inactivated
Hello! I inactivated a client prematurely. We marked them active again, but I still can't even see any notes written prior to the inactivation day. There are unbilled notes. Even the clinic owner can't see my notes from the week prior to the inactivation.

Ucare clients PMI #number
Is anybody else having issues getting a PMI number for a Ucare PMAP? They used to put the PMI number in the portal and since they switched to new ID's they are no longer there. I also can no longer look Ucare clients up in MN-its, it says all of them are inactive. Kind of hard to put in the PMI number and bill the state with no number.

Posting of Ad Hocs
When you post an Ad Hoc in order to process a take back, do you post the full billed amount of original invoice or amount minus adjustment? We are wanting to be sure that our receivables are reflected accurately.

Messy remit question
What steps does everyone use when posting a messy remit with take backs on every other line? Blue Plus for instants

Medicare/BCBS
Anyone know how to get a noncredentialed Medicare claim out of Procentive to get the denial from Medicare to submit to a secondary BCBS? We have an interesting situation where Medicare is primary due to the size of the company but clinician is a clinical trainee so the claim will not get out of Procentive to Medicare without a credentialed provider NPI on it. Trouble is, if it goes out with the credentialed provider's NPI, Medicare pays it. Thanks.

UCARE Collections
Does anyone still have UCare Minnesota (new 2022 payer) claims that are sitting in 'pending' status on UCare site and not paid? Mine just hit 60 days. Looks like many of them are being manually processed . . . I'm getting payments verrrrrry slowly trickling in. I've been calling and hold time yesterday was 33 minutes and got 2 claims sent back for reprocessing. Just looking to see if this is only me, or playing the waiting game all around.

Correcting an error in a locked document
When you have locked a document in the clinical charting, and notice an error later, what is the procedure you use to correct the error?

How are you all posting the recent Ucare MNCare tax that was corrected mid March 2022?
We are trying to post the tax without doing all of the take backs. Has anyone figured out a way to post these more efficiently?
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