I am wanting to set up ILS and am wondering if anyone has forms I could look at. Thanks!

We don't have access to Procentive at this moment...10:57 am

We have a number of clients with parents in different households. Are there any plans to possibly allow text reminders to more than one cell phone number?

We have enrolled in Medicare (only one provider so far...) and need to determine if we need any modifiers for regular mental health codes, and/or how documentation is provided to Medicare if needed - anyone been billing Medicare and have some insight?

Hello!,

We recently received rejected claims from BCBS PMAP for not having clinical documentation sent to the claims department. We have never encountered this problem before. I was told by a representative that I we needed to submit clinical for authorization AND to the Billing/Claiims department at BCBS? Has anyone else run into this issue? I was told by the representative that I can submit this information through Availity, although she couldn't tell me how? If anyone has any suggestions or comments, I would great appreciate it! We are billing for CD treatment residential treatment services. Thank you!

Does anyone bill for an External DA review & Explanation of Findings.  If so what codes are you using and does insurance pay for this?  Thanks

Is there a way for Procentive to send a notification to STAFF when a new appointment is added to their schedule??

From the Center for Connected Health Policy, CMS just released new guidelines for telehealth, including some changes for what I prefer to call telehavioral services. 

The guidelines include,

"Beginning July 1, 2019, the SUPPORT Act will add the enrollee’s home as an eligible originating site and remove the originating site geographic limitation on existing eligible telehealth originating sites (including the home) when treating for a substance use disorder or co-occurring mental health disorder through telehealth." 

So, at least for SUD/co-occurring treatment, things are continuing to evolve. 

We use CMS/Slyce to store / run payments via procentive.  I am wondering, since there is not currently a recurring payment option to set up payment plans or automatic payments on specified dates, if there are any vendors that Procentive works with that would integrate with the system?  For example, if I hire a vendor to do this for us, I don't want to have to enter the data twice - I'd prefer to upload payment info into Procentive somehow so I didn't have to rekey everything twice. 

Please let me know if there is a capability for this, and if so, which vendors can do this.  

It would be so helpful to have a link in the Client Dashboard to be able to add to an existing or create new "Client Note"