Has anyone noticed unusual delays in payment processing and ERA's from UCare in recent weeks? 

Is anyone else having issues with faxing from Procentive today?

Does anyone use a different code for travel other than H0046.  Cigna states this code is no longer valid as of 2017 but of course wont advise on an updated code. Just wondering if any one else has come across this.  Client has MA as secondary so I just need them to deny as a non-covered service (if thats the case).  Thanks!

Good Morning!

Is anyone using this feature?  Allowing clients to schedule their appointments through the client portal?  How is it working? Are there any problems?

Replies are Appreciated!

Paula

I am looking for current language for Release of Information. If I recall there was a change in legal language about release of info related to substance use. Does anyone have a current legally approved ROI. I am using one from the sandbox in Procentive but I think the language might be old/outdated?

Can we bill for (and get paid:) Clinical Care Consultation over phone or in person? I've been told by someone who works in a CTSS clinic that they can only be billed for MA clients. Using code 90899 with modifiers. For example U8, U9, UB, UC (in person) and adding U4 for phone.

Can a private practice bill these codes or does one have to be in specific program to use these codes?

Looking for some recommendations on Dragon Software.  Wondering what version you are using for clinical staff?  Wondering if Professional is sufficient. Where did you purchase through?  We hope to implement the Medical version for our Physicians...but do not think all staff need that version...?

Is Procentive running slow for anyone else? Several reports from staff and own experience that it is taking forever to log in or switch modules.

Hi

I have not run into this before.  One of our therapists will soon be fully licensed.  He works for our company and also for another mental health company.  Is there any reason why he cannot credential to all insurance companies with two separate applications?  One application listing our company and our billing NPI # and sending in another application listing the other company and their billing NPI#?

Thoughts?

Paula