Wondering if there are other Intensive Residential Treatment Services (IRTS) facilities in Minnesota using Procentive??

Our team is exploring how to improve the quality of their forms for encounter notes & case notes.  Wondering what forms others are using in their database for these purposes.

Thanks,

Katie

Does anyone have a work around so that the leading zero's don't get dropped when exporting reports from Procentive?

Example: 1420 Authorization Detail Report

-The MA Number will drop any leading Zero's

-The service agreement (Authorization Number) will also drop leading zero's

does anyone have a work around for this?

We have a clinician who had to meet with Mom and Dad separately, but they came in on the same day. Has anyone ever billed two 90846 codes on the same day? I'm just unsure if we should bill with the 59 modifier or the 76 modifier? Any experience you'd be able to share on this topic would be great! Thank you in advance!

Does anyone bill for drug testing using saliva samples instead of urine? We are presently using 80305 and 80307 for urinalysis. It looks to me like we can use the same codes for saliva testing but I am posting this question to see if other providers have had to code for this method. 

Is anyone else having issues with needing to log out and log back into Procentive in order to access all of a client's records? This has been happening multiple times for multiple client records today (for example, we have a client that is still current but it will only show records from 2020 at first).

Is anyone willing to share how they amend records in Procentive. Do you unlock the form? Copy it and amend? I cant figure out how to do a strikethrough in charting so also curious how you note what part is to be amended?

Thank you in advance!

I have asked Procentive to fix an issue with Time Adds for Travel claims.. They won't consider suggestion until it gets votes. Could you please take a minute and vote.

Thank you for following the link and voting for this suggestion!!

Link:   Vote Here

Thank you!!

If we bill both these codes on the same day does the second one get a 59 modifier?? MA or a PMAP.

Thanks!

We're trying to set up a new Chemical Health/Substance Abuse program for our facility. We are an outpatient-only facility but this new program would include a CD-Individual session at the patient's home in addition to their normal in-clinic services. 

Has anyone billed a CD service from a client's home? We would appreciate being able to pick your brain about the specifics

Can someone explain the difference between "Unpaid (All Inv. Items)" and "Unpaid (Inv. Items Only)" in the drop-down menu for "Show" in the Payments window?  I don't see this called out in the Knowledge Hub.  Thank you!