Hello, I am wondering what forms companies are using to document certified peer recovery support time? 

And Peer recovery support plans? 

I want the plans to be seperate from a treatment plan, but to work together.

Any help would be greatly appreciated 

Is anyone else still waiting on their Blue Plus ERA's to come through in Procentive? 

Hello

Can anyone tell me why MA keeps denying all our 90899 and 90791 claims?  Most of the denials are coming back with a 4. When I call DHS no one can give me definite answers. 

Thank you!

Receiving two errors and not able to login this morning.

I don't have a way to do a ticket . . . 

Shauna

Is there a way to prevent users or certain roles from creating Private or Public Templates? We have users creating inaccurate templates creating some issues. 

Is there a way to send HIPAA-compliant text messages thru Procentive to clients??

We are going to start doing extended DAs and I'm wondering how other users have set their systems up to allow for multiple visits but only submitting the charge to insurance once the DA is complete. Any feedback

I'm not sure if I'm missing a setting or something but is there a way for Procentive to alert us when a client's recurring appointments are ending? Our clinicians' schedules are pretty packed and if we don't notice that someone is running out of appointments in time, then they might miss several weeks until a slot opens up again.

Hi all!

I had a writeoff come through on a Medicare ERA.  It's associated with a claim number (PRxxxxx).  

Has anyone figured out an easy way to find which claim this is associated with?  I need to work it through and can't seem to find a report that has a claim number associated.  The reference number also doesn't pull anything up . . . 

Thanks!

Shauna