+1

Vantage Credit Card Processing

Paula 6 ай бұрын в User Group Help updated by sarah 5 ай бұрын 11
+1

Client Pass Documentation

Cory Somlai 1 year бұрын в Meaningful Use 0

Has Procentive ever thought about adding a Kiosk for clients and visitors to sign in and out of the facility?  Something that can be recorded in their file? 

+1

MNCare Tax Audit

John-Debbie Trunk 1 year бұрын в Industry News/Discussion жаңартылды 1 year бұрын 5

Good morning,

Has anyone experienced a MNCare Tax Audit? What are your insights, are there any PRO reports that might be helpful.

Thank you in advance.

Debbie

+1

Has anyone had any luck getting 2 units of 90837 paid since the prolonged service codes expired?

Tina B 2 year бұрын в Billing/Electronic Modules жаңартылды 1 year бұрын 2
+1

Cannot log in to Procentive and get an error message. Cannot access help desk

Belinda 2 year бұрын в Procentive News updated by Tina B 1 year бұрын 5
+1

Procentive Down

Rochelle Garcia 2 year бұрын в Procentive News updated by Jana 2 year бұрын 9

Is anyone else having issues with Procentive again?

I can not log in.  This is the error I am receiving:
Procentive Has Encountered an Error

The webserver has too many connections open to the database. If this problem persists, please click the "Show Detail" button and send the contents to the Help Desk along with the following code: ec2-3-16-188-4.us-east-2.compute.amazonaws.com1220460712.

+1

Requiring client credit cards in the vault

Kim Ross 2 year бұрын в Accounting/Collections Modules жаңартылды 2 year бұрын 8

Hi,

We've started an initiative to request/require that clients without a full coverage plan, such as MA, keep a credit card on file with us in order to pay copays, private pay, and overdue coinsurance/deductibles. 


Does anyone already do this? And, do you have any recommendations on effective strategies to get clients (new and existing) to comply? 

Thank you so much!

Kim

+1

kiosk-Sending multiple forms through clinical/charting

Cary 2 year бұрын в Clinical Charting Module 0

For some reason, not all of the forms we want to Kiosk are available when through Appointment and Client modules.  The only way is if the document is created in clinical/charting, and then kiosked.  That said, because it has to be sent individually that way, how can I have a client have both forms available at the same time, even though sent separate?  So far, the clients have finished one form and then once sent- the screen is blank. 

+1

Is the Reports Module down? It is not loading

Kristine 2 year бұрын в Reporting Module updated by Jana 2 year бұрын 2
+1

Idea for Procentive regarding client statements

Paula 2 year бұрын в Clients Module updated by natale 2 year бұрын 1

QR code on client Statements


QR Codes have become increasingly popular as a quick and easy way to share information. We are seeing them more and more on printed patient statements.

Could Procentive add them to our patient statements? With one scan, patients can be instantly directed to pay their bill online.