+1

Vantage Credit Card Processing

Paula il y a 6 mois dans User Group Help mis à jour par sarah il y a 5 mois 11
+1

Client Pass Documentation

Cory Somlai il y a 1 an dans Meaningful Use 0

Has Procentive ever thought about adding a Kiosk for clients and visitors to sign in and out of the facility?  Something that can be recorded in their file? 

+1

MNCare Tax Audit

John-Debbie Trunk il y a 1 an dans Industry News/Discussion mis à jour il y a 1 an 5

Good morning,

Has anyone experienced a MNCare Tax Audit? What are your insights, are there any PRO reports that might be helpful.

Thank you in advance.

Debbie

+1

Cannot log in to Procentive and get an error message. Cannot access help desk

Belinda il y a 2 ans dans Procentive News mis à jour par Tina B il y a 1 an 5
+1

Procentive Down

Rochelle Garcia il y a 2 ans dans Procentive News mis à jour par Jana il y a 2 ans 9

Is anyone else having issues with Procentive again?

I can not log in.  This is the error I am receiving:
Procentive Has Encountered an Error

The webserver has too many connections open to the database. If this problem persists, please click the "Show Detail" button and send the contents to the Help Desk along with the following code: ec2-3-16-188-4.us-east-2.compute.amazonaws.com1220460712.

+1

Requiring client credit cards in the vault

Kim Ross il y a 2 ans dans Accounting/Collections Modules mis à jour il y a 2 ans 8

Hi,

We've started an initiative to request/require that clients without a full coverage plan, such as MA, keep a credit card on file with us in order to pay copays, private pay, and overdue coinsurance/deductibles. 


Does anyone already do this? And, do you have any recommendations on effective strategies to get clients (new and existing) to comply? 

Thank you so much!

Kim

+1

kiosk-Sending multiple forms through clinical/charting

Cary il y a 2 ans dans Clinical Charting Module 0

For some reason, not all of the forms we want to Kiosk are available when through Appointment and Client modules.  The only way is if the document is created in clinical/charting, and then kiosked.  That said, because it has to be sent individually that way, how can I have a client have both forms available at the same time, even though sent separate?  So far, the clients have finished one form and then once sent- the screen is blank. 

+1

Is the Reports Module down? It is not loading

Kristine il y a 2 ans dans Reporting Module mis à jour par Jana il y a 2 ans 2
+1

Idea for Procentive regarding client statements

Paula il y a 2 ans dans Clients Module mis à jour par natale il y a 2 ans 1

QR code on client Statements


QR Codes have become increasingly popular as a quick and easy way to share information. We are seeing them more and more on printed patient statements.

Could Procentive add them to our patient statements? With one scan, patients can be instantly directed to pay their bill online.