Can Procentive appointments be automatically linked/added to a Goggle Calendar? 

We are having difficulty recently getting S9480 reimbursed from Medica.  We have billed it with a revenue code in the past and have gotten reimbursement but then we also get denials - we have also billed it as a "group"  Anyone having similar problems with Medica/UHC and the S9480 group code?

Is it possible for a client to change a user name connected to a client portal once it is created? 

Hello,

Does anyone know if there is a setting in Procentive that would allow the practitioner to print clinical documents with the client's preferred name rather than what is in the client module?  

We are still waiting for our State ERAs to be posted in Procentive.  Is anyone else waiting or is it just us?   I wish Procentive would have a set schedule for putting them in the system instead of one time a Tuesday, next a Thursday, etc.  

Is anyone else having an issue when trying to apply secondary payments where the  "svc belongs here" link is no longer swapping where the payment is trying to apply? I've tried it on more than one computer with the same result so I'm wondering if it is a global issue or not.

When I create service lines in the time module, can you make an auto populate check box after the first line so that all would have the same time if I selected that just like they would have the same time if I created the service line from the appointment module

Does anyone out there know how to submit CLIA UAs for MNMA clients? 

I am told that because we are not a lab, we cannot submit UAs to them. 

Has anyone else had this issue? If so, who do I submit to? 

We are not a lab but we do perform UA quick dips and cups. We are only getting reimbursed by a few MCOs.

Thanks for your help, Teri

Is anyone else waiting for their DHS payments to be posted in Procentive?

Is it possible to have the appointment reminders sent to multiple recipients? A client wants their reminder messages to also be sent to their parent/ride so everyone is on the same page but I'm not sure if the system allows it.