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Notification in Group appointments for Private Pay clients

Jonathan Beulke hace 6 años en Appointments Module actualizado hace 6 años 2

For our clinic's group sessions we have a mixture of clients who pay for services through insurance, and also those who choose to go the private pay route.  From what we can tell within the Appointments module, there isn't a quick "at a glance" way to determine which clients are private pay, and which ones have insurance coverage.  Does anyone know of a setting or something you have done to quickly show which clients are private pay while remaining in the Appointments module?  The primary reason wanting to see this info is when private pay clients check in, they are responsible for making a payment at the time of the appointment.

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Policy ID 9-11 Digit Fix

Scott VanBerkom hace 6 años en Billing/Electronic Modules actualizado por LaVonne James hace 6 años 1
Running into this issue when billing : ID number is however correct. Unsure how to bypass this error to push the claim for this client. 

(The individual policy id must be between a 9 and 11 digit number(no dashes)) 
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Telemedicine DHS 4.1.2020 Article

Chris W. hace 6 años en Telehealth actualizado por Mark Cornell hace 6 años 1

Has anyone been able to bill the codes 99441, 99442 or 99443 as suggested by DHS?  If so, what rates are you billing out at?  I am unable to locate this information anywhere.  The 99441 is for 5 - 10 minutes of Telephone evaluation, so is this to be considered your DA and can you charge more for that?  The 99442 is for 11 - 20 minutes of medical discussion and 99443 is 21 - 30 minutes of medical discussion.  Nothing for over 30 minutes.  


Is it safe to assume this is for therapists and care for their clients via telephone?  Or are these codes only for medical doctors?  Not finding clear identification for use of these.


https://www.dhs.state.mn.us/main/idcplg?IdcService=GET_DYNAMIC_CONVERSION&RevisionSelectionMethod=LatestReleased&dDocName=DHS-320036

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Is there a report for this?

KatieW hace 6 años en Reporting Module actualizado hace 6 años 3

I've been looking at all my different reports for so long I'm starting to go cross-eyed. Does someone know which report to use if we're trying to get a clearer picture of average reimbursement by code, across all payers.

I've found reports that show total reimbursement over a time period but then it doesn't show total billed. I've found total billed/paid but then it doesn't split out by code, etc..  Do I have to take several different reports and combine all the data in order to get this information?

Any help would be appreciated

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I keep getting kicked out of Pro, happening to anyone else?

Alyson Zurek, LICSW hace 6 años en Clients Module 0

Anyone else being booted off the system... Is it me or happening globally?

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Client Portal Setup: How-To Video

Katie Sandquist hace 6 años en Client Portal actualizado por Ashley M hace 6 años 0

In cased you missed our webinar last week, be sure to watch this recording on the Client Portal Setup.

For more information on how to setup your Client Portal today, please check out our Knowledge Hub Articles here:
Set Up Client Portal For Your Agency

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Telehealth reimbursement for CTSS and H2027?

Kim Ross hace 6 años en Billing/Electronic Modules actualizado hace 6 años 1
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Telemedicine for Hennepin Health

sadie twite hace 6 años en Telehealth 0

Does anyone know if Hennepin Health requires a modifier (GT or 95) for telemedicine claims? 

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Telemedicine - MN MA

ejallo hace 6 años en Telehealth actualizado por sfoster hace 6 años 33

Does anyone know if MA is going to cover telemedicine?  When I try to validate a claim on MN-Its using the 02 POS and GT modifier I get a denial. 

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Adding Telehealth as a Place of Service

Chris Werner hace 6 años en Telehealth 0

We have a created a Knowledge Hub article that will guide you through setting up Telehealth as a Place of Service.

You can find this article here