Attention Procentive Customers:

We have received reports of a Procentive outage and are actively investigating.

UPDATE

12:11 PM CST

We are happy to inform you that Procentive has been restored.

Our team is reviewing and working to make sure that the issue does not recur.

We really appreciate your patience while we worked on a fix, and again, we sincerely apologize for any inconvenience.

Can not send a ticket. Is Procentive currently down? Thank you!

Attention Procentive Customers:

We have received reports of a Procentive outage and are actively investigating.

9:16 PM CST: The outage has been resolved. Scheduled maintenance will now begin. This maintenance period will take an estimated 2 hours of time. Users may experience some downtime or slowness during this timeframe.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on June 28th at 9:00 PM CST/10:00 PM EST. This maintenance period will take an estimated 2 hours of time. Users may experience some downtime or slowness during this timeframe.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

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Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on June 18th at 9:00 PM CST/10:00 PM EST. This maintenance period will take an estimated 30 minutes of time. Users may experience some downtime or slowness during this timeframe.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on June 4th at 10:00 PM EST/9:00 PM CST. This maintenance period will take an estimated 2 hours of time. Users may experience some downtime or slowness during this timeframe.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on May 31st at 9:00 PM CST/10:00 PM EST. This maintenance period will take an estimated 2 hours of time. Users may experience some downtime or slowness during this timeframe.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

We will be closed on Monday, May 29th for Memorial Day.

All support requests will be prioritized and worked when we return on Tuesday, May 30th. For urgent issues, we will be monitoring these channels through the day and will respond as soon as possible.

Have a safe and happy holiday!

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems tonight, April 27th at 9:00 PM CST/10:00 PM EST. This maintenance period will take an estimated 30 minutes of time. Users may experience some downtime or slowness during this timeframe.

As noted earlier today, this brief maintenance will include the CURES update that had been delayed. You can learn more about this update here: Product Updates April 2023

We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

Attention Procentive Customers

We would like to inform you that last night's scheduled release for the CURES update has ben delayed due to some unforeseen circumstances. We apologize for any inconvenience this has caused. Our team is working to reschedule this release as soon as we are able to and we will provide another update once it has been scheduled.

Thank you for your continued support and patience.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.