Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our telehealth services on October 21st at 10:00 PM CST/11:00 PM EST. Telehealth services will be unavailable for 1 hour and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on October 25th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on September 27th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

We will be closed on Monday, September 4th for Labor Day.

All support requests received on Monday will be prioritized and worked on when we return on Tuesday, September 5th. For urgent issues, we will be monitoring these channels throughout the day and will respond as soon as possible.

Have a safe and happy holiday!

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on August 30th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on August 16th at 9:00 PM CST/10:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on July 26th at 9:00 PM CST/10:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on July 19th at 9:00 PM CST/10:00 PM EST. This maintenance period will take an estimated 2 hours of time. Users may experience some downtime or slowness during this timeframe.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.

We will be closed on Tuesday, July 4th for Independence Day.

All support requests received on Tuesday will be prioritized and worked when we return on Wednesday, July 5th. For urgent issues, we will be monitoring these channels through the day and will respond as soon as possible.

Have a safe and happy holiday!

Attention Procentive Customers:

We have received reports of a Procentive outage and are actively investigating.

UPDATE

12:11 PM CST

We are happy to inform you that Procentive has been restored.

Our team is reviewing and working to make sure that the issue does not recur.

We really appreciate your patience while we worked on a fix, and again, we sincerely apologize for any inconvenience.