Fixed

25 2:05 PM CST ]

1 week ago in Procentive News • updated 1 week ago • 2

Attention Procentive Customers:

We are actively investigating an issue where some users are unable to save some appointments. Our team is working to resolve this issue as soon as possible.

We will provide additional updates once available.

If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.

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1 week ago

This issue is resolved.

Thank you for your patience as we worked to resolve the issue impacting appointments not saving. We recognize that any downtime can cause frustration and we seek to try to provide timely responses to incidents as the happen.

If you have further questions, concerns, or feedback, please don't hesitate to contact us. Thank you.