

DHS payer id? Error pages when clicking data link in Billing Module.
I just noticed that the payer id for DHS looks different. Says MNMAG? What is this all about? And for some strange reason I am unable to open the data link in the Billing Module for any claims generated today. When I click on the data link, I either one or two error pages open instead.
Thanks, Sara

99408 & 99409
Does anyone bill out 99408 and 99409 It is a public health approach to screening and early intervention to help identify, reduce and prevent substance use. If so, have you been successful with getting paid? Thank you

Changes to the 1002 value code
Hello,
Was anyone else effected by the 1002 Room and board value code/CPT code change?
We bill out for enhanced rate for both medical and w/ child OR 1002 w/ Medical and they did not give a value code for those option/ combinations. Only on the 1003 code.
That state has not contacted me back yet and this is a significant amount of money ! Curious if any one has heard back / had the issue as well.

Federal BCBS
Hello,
We are continually having problems with getting paid by Federal BCBS plans for residential treatment with room & board. Do any of you providers bill this payer and what codes are you using?

Billing to new Primary Payer
Hello,
I have updated primary payer from Medicare to HealthPartners PMAP.
I did the wrong payer adjustment in payments module and used drop down to queue claims to HealthPartners PMAP.
# 1 the queued claims are now showing in the billing module
# 2 claims show 0 balance
I'm new to procentive so any help would be great. I need to get these claims billed out to HealthPartners.
Thank you

Hi Holly,
This would be a great question to send in a ticket to Procentive (or have a champion send it in)- our support team can look at the claims you're trying to send and help guide you through best steps for getting it sent out.
Thank you,
Amanda Kaufmann
Customer Success Manager

Has anyone used the resource Supercoder (https://www.supercoder.com)? If so, what are your thoughts?
Would you recommend this resource for learning about new possible codes to bill, code stacking, NCCI edits, etc?

Does anyone place a client on "hold" when on furlough or LOA
Hello,
We are wondering if anyone ever puts their clients on "hold "some how to prevent for error billing when client is on furlough.
TIA!

billing difficulty
Is anyone else having issues with billing today? It takes forever and I have to go in and out a few times before it will finally go through

Billing Medicare for Substance Use
Wondering if any others have billed Medicare for Alcohol screenings and counseling? If so what codes did you use, I am not see any codes they recognize.
Alcohol misuse screenings & counseling
Medicare Part B (Medical Insurance) covers an alcohol misuse screening once per year if you’re an adult (including pregnant women) who uses alcohol, but you don’t meet the medical criteria for alcohol dependency. If your primary care doctor or other primary care practitioner determines you’re misusing alcohol, you can get up to 4 brief face-to-face counseling sessions per year (if you’re competent and alert during counseling).

Wrong Payer adjustment
Is there a way to clean up an account if you happen to bill the wrong insurance to get rid of that line and only have the correct insurance line. I find that when I run the 1010 report and it shows the Amount column that I have to subtract the Wrong Payer adjustments to get the correct amount billed out. Anyone else have this issue or know of a way to get rid of the incorrect payer line other than adjusting it off.
Customer support service by UserEcho