How is ARMHS billing going for other providers? Are you seeing shorted payments, a lot of denials, etc. Looking for feedback on any ARMHS billing experiences, issues, ideas, etc. Thanks everyone!

Just wondering with other outpatient mental health clinics, when doing psychological testing for commercial clients, do you require a certain amount down for the services ahead of time or just wait for it to all be ran through insurance? Example: Psychosexual evaluations.

We have recently become a contracted provider for providing CW-Targeted Case Management services and we are trying to bill for these services in Procentive and send them electronically to MN MA, but we are running into the claims wanting to error out for a diagnosis code.  What have others used for this diagnosis requirement?

Does anyone in the community currently use another room & board code beside 1002? We are looking to bill room & board without the residential treatment for our teen clients. Do you know if this would be 1003 or something else? If it's 1003, do you know if you can bill outpatient services at the same time?

Has anyone had success billing clients with BCBS MSHO plans with policy numbers starting with JTM. The policy numbers changed in 2019 and are now being rejected saying that they must be submitted under the appropriate Medicaid payer names. I can't find what changed in 2019 or get any answers from BCBS

I haven't seen that our ERA from DHS come in.  Does anyone know if there is a delay?

Does anyone have a solution to billing claims for LPC for individuals with Medicare as Primary?  I have an individual who wants to see our LPC, but has Medicare as the Primary insurance.  BCBS is secondary and they are denying claims stating it needs to be sent with EOB information from Primary.   What is the best way to get this claims processed by BCBS?

We were finally able to successfully bill the enhanced rates on our room and board line. It has always been on the grid rate sheet but we never were able to get it through. We billed enhanced rate with with child (U6) and medical (U5). After a few phone calls with DHS and asking the right questions we were able to bill directly on the MN-its website and get paid. 

Now when setting up our current clients with the room and board plus modifiers in Procentive it cannot clear their system. They say that DHS has been made aware of the issue that when sending in batch form it will not clear a revenue code with modifiers. Only a CPT code with modifiers. 

They also said that most people (like us before) just end up getting paid the base rate. So to test it out first. If entered right on MNit's you can get paid for this. It is a substantial amount of money over the course of a year billing out these rates. 

We are wondering who else is having this issue and if enough of us raise and issue with Procentive /DHS  the proper changes can be made so we can bill out of Procentive without having to go into MN'its directly to edit and bill the Room and Board w/ mods for every client in the facility. 

Does anyone else have a process through Procentive set up for combining multiple practitioner's claims for CD services on one UB claim per day?  BCBS is requiring this.

How does Procentive arrive at the various column figures of Collected vs Basis.  The difference doesn't appear to be obvious.