Forms for E/M codes?
Wondering if your agency has a specific form within Clinical and Charting that you find that meets your needs for documentation for E/M codes? Thanks !
Mass Notifications
Was the option to send mass notifications to scheduled appointments removed from the Appointments Module? We often need to send mass notifications when our offices close due to weather.
Hi Celia,
Just wanted to piggy back off of what was already mentioned, which was correct. This was an enhancement that was made back in July. We posted about this on our Live Updates Page with instructions to ensure agencies didn't miss this change but I understand a lot gets lost in the shuffle!
I will attach here the update that we had back in July which outlined this change. We're also happy to talk over any of the new permissions around this as well, if you'd like to submit a ticket.
Thank you!
Amanda Kaufmann
Customer Success Manager
Blue Plus denial
Hello everyone,
Wondering if anyone has any experience with billing H2017 HQ - Adult group skills. Blue Plus is denying our claims for this code and modifier.
I spoke with Blue Plus and was told that they do not accept the HQ, and that there are 2 other H modifiers that I could use, but he could not tell me what those were.
Has anyone had any success billing this service?
Thank you!
Download PDF version of multiple records at one time
My clinic is being asked to submit client records to another facility, which involves hundreds of individual records. Is there a way to download pdf versions of multiple records at one time instead of opening each record individually? I know we could easily fax them within Procentive, but we don't currently have the faxing feature.
Travel Time-In home/school services
Hello
I was wondering if other Procentive users have any set parameters around the travel code H0046 in order to avoid a clinician accidentally entering incorrect amount of units. Currently when entering time, the clinician enters the amount of minutes and Procentive calculates the amount of units. If the clinician accidentally enters the incorrect amount of minutes then we have an issue. Im looking to see if anyone puts a cap on the amount of units allowed for this code or any ideas to help prevent this from happening.
I usually catch these in the billing module but since I cant access the progress note from the billing module sometimes it becomes a bit of a task to figure out what is the correct amount. Also, do you require your clinicians to write a separate note for travel or just include travel time information in the progress note.
Thanks
Outpatient CD Billing - Can I send only with one NPI
hello,
With residential CD billing we do a day rate treatment. Procentive requires us to have rendering provider type 1 NPI we bill under although technically all services delivered are covered/ housed by The facility's NPI. So we put in our executive directors NPI to satisfy procentive. if you go directly onto the MA website and bill for example I can list our facility ID as rendering.
This has been fine for residential as we enter and send the time in the billing office.
No having opened OP CD though, we have multiple employees entering time. So it's separating claims funny and doing some odd stuff. Is there a way to get it to send with JUST our facility NPI? As that is sufficient for billing because we house our LADC's under our license.
My thought is maybe adding a "staff" member who is our Treatment facility name - then our NPI and attaching that as billing supervisor to our OP time entries?
TIA ~
Looking for a solution that allows for making an addendum to an existing note.
ROI for inter agency client transfer
Is it required to get a ROI when transfering a client within the agency?
The agency is comprised of all independent contractors.
We were thinking of adding a blurb in the HIPAA form that allows it but nit sure if it is needed?
Customer support service by UserEcho