Credentialing through DHS MN

Is anyone else having difficulty getting staff credentialed through the DHS MHCP Portal? We have been having difficulty with the last three staff we have entered through the new DHS MHCP Portal. Two were credentialed as individual providers, not providers billing under our agency, and one other staff had to complete the portal application process three different times before getting DHS to even review the application. Just wondering if anyone else is having these issues?

Thanks!