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Is there a way to scan one item into multiple clients (Family, Couples) i.e. ID card for primary in all family members

Angel Duarte 3 years ago in Client Portal 0

Today we scan the primary ID card in the files for all clients (Clint Module>Payers>Documents>). Is there a way to scan it one time and for it to populate all other clients at once?

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Bypass Medicare and Bill PMAP for Residential Substance Abuse

Jackie Waara 3 years ago in Payers Module updated by Jen 3 years ago 2

Hi! I am brand new to Residential billing. I have a Residential SUD Facility that is not JCAHO or CARF certified. I have a patient who has Medicare as primary and UCare PMAP as secondary.  For SUD OP services we bypass Medicare and bill Ucare as primary.  Does anyone know if I can do that with Residential SUD as well? Or do all patients who have Medicare as primary have to go to a JCAHO/CARF facility? 

Thanks!
Jackie

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ERA: Save All

Jessica M. 3 years ago in Payments/ERA Modules updated by LaVonne James 3 years ago 3

The director for our facility and I were talking about the SAVE ALL feature or claims in the ERA systems. I read about it in the training module but have never used it. Does any group use this? If so any issues you have seen from it? 

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90899 and 90791 for PMAPS

Laura G 3 years ago in Billing/Electronic Modules updated by sarah 3 years ago 1

We are getting all our 90899 and 90791 denied through PMAPS with the UA Modifier.  Should the UA modifier never go with these codes?

Thanks

Laura

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Certified Peer Recovery support

jamesb 3 years ago in Clinical Charting Module 0

Hello, I am wondering what forms companies are using to document certified peer recovery support time? 

And Peer recovery support plans? 

I want the plans to be seperate from a treatment plan, but to work together.

Any help would be greatly appreciated 

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Blue Plus ERA's

Katie Scharberg 3 years ago in Payments/ERA Modules updated by KatieW 3 years ago 1

Is anyone else still waiting on their Blue Plus ERA's to come through in Procentive? 

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dealing with uncashed refund checks

Nancy S 3 years ago in Payments/ERA Modules 0
I am preparing to send refund checks to clients who have overpaid but who are inactive and have not been seen in at least the last 6 months. It has been our experience that sometimes clients either don't bother to cash the check or have moved without a forwarding address. How do I get the overpayment off the books...or maybe just leave the check there with a note that it was not cashed?
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UA Modifiers for 90899 and 90791 MA

Laura G 3 years ago in Billing/Electronic Modules updated by sarah 3 years ago 8

Hello

Can anyone tell me why MA keeps denying all our 90899 and 90791 claims?  Most of the denials are coming back with a 4. When I call DHS no one can give me definite answers. 

Thank you!

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Anyone receiving an error trying to login this morning? Did I miss something?

Shauna D. 3 years ago in Procentive News updated by Jana 3 years ago 3

Receiving two errors and not able to login this morning.

I don't have a way to do a ticket . . . 

Shauna

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Restrict template add ability

Is there a way to prevent users or certain roles from creating Private or Public Templates? We have users creating inaccurate templates creating some issues.