Is there an option in Procentive to have a waiting list for a PROGRAM, not just an individual provider? From what I can see, Procentive has a waitlist function in the Appointments Module, but this is only for each individual clinician/provider. Is there a specific function within Procentive that allows us to create a waitlist for a given program, which would allow all providers to see the list of clients on a waitlist for that program? Or is this function restricted to the use of individual providers? If there's a Program waitlist, those on the list will be able to be seen more quickly than if they had to wait for just one provider to have an opening.

Does anyone else use a different method to track those on a waitlist?

Thank you!

We create a client record for each on an appointment for each at the same time. However, only one client appointment is billed creating an "appointment without a service line" alert for the other. Is there a better way?

When staff changes a recurring appointment to a different time or day, etc, and they to "change all" and save, Procentive changes ALL appointments, even past appointments and deleted appointments (the deleted appointments are repopulated). These then show up on the 1300 report as Appointments without Service Lines. When, in fact, they are not! Has anyone else figured out a solution to this problem? (Merry Christmas everyone!)

Is anyone using the appointments module feature in the "change appointments" box that records at payment at checkin? There are two options: one for reference only and the other is a link that actually creates the payment. How is this working for you? Is there a report that can be used to access the "reference only" information? Also, the receipt prints as a full-size paper. Is there a way to reduce the size and paper waste?