

Explanation of Benefits/ COB
Is there a way to get COB information to flow over for manually entered claims instead of going into the COB tab and entering them yourself. This is the first billing system I have used that required it to be manually entered like this even with hand entering the payment.

Locations
Good morning!
Therapists with our agency will often do skills based services in the community. This can occur in a variety of settings which may include restaurants, schools, library, etc. What is the appropriate place of service to bill in this instance?
Thanks & have a great day!
Jill

client address in create invoice
Every client I try to send claims for today I get the error, The client address must not be empty or have spaces before or after. However there is nothing wrong, anyone else having this?

The error that occurred this morning has been resolved. Thank you for your ongoing contribution to this group!

Diagnostic Assessment sessions
Does anyone know if Commercial insurance plans only allow a certain number of Diagnostic Assessments to be billed to them in a year?

Billing for subcontractors at rehab facility
Hello,
We are a residential rehab facility. We have mental health and a nurse practitioner onsite. How do we go about billing their services? We have currently tried with our NPI as the billing provider and were rejected due to a "Rehab facility billing for a professional bill."
Any advice is greatly appreciated !
Thanks!

H0032
I am working in the MNITS site and am having a hard time to get the H0032 code to pay. It is saying "modifier" issue. Does anyone else use this code for CTSS services and if so what modifiers are you using

Community POS-CTSS
For CTSS services, when MHPs are not able to meet with clients in the home (for whatever reasons) what would be the best choice for Place of Service??? Thanks

Two providers conducting the same session for a shared client
Is it allowed for two providers who work at my clinic, who have a shared client, to conduct a session TOGETHER at the same time? If yes, what is the best way to bill?

Any success with PrimeWest billing chgs and CD/BH claims?
I've not been able to get a claim through the clearinghouse since the April 14th change to requiring personal NPI's. Our clinicians/supervisors don't have ind NPI's. Does anyone know of a work-around? When I called the PW provider desk they weren't even aware of the change and therefore were no help. Also, just to test it out, I entered our facility NPI w/a facility name and submitted a claim and it was still rejected.
Customer support service by UserEcho