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Constant Rejections by BCBS

Chris 2 years ago in Billing/Electronic Modules updated by Caleb Zimmermann (Customer Success Manager) 2 years ago 1

Does anyone else bill BCBS for substance abuse? We are constantly getting rejections by BCBS, and the status is always vague:


Error Message:         Category: Acknowledgement/Rejected for Missing Information  The C
laim/Encounter is missing information specified in the Status details and has been rejec
ted Status: Information submitted inconsistent with billing guidelines. Note: At least o
ne other status code is required to identify the inconsistent information.


This happens to probably 75% of the claims I bill out, and I can't seem to pinpoint why...

Answer

Answer

Hi there Chris! 


We actually have an article in our knowledge hub specifically about this error. Check out this link and it should answer a lot of the questions you have.


Article: At Least One Other Status Code Is Required


Hope it helps! 

Caleb

Answer

Hi there Chris! 


We actually have an article in our knowledge hub specifically about this error. Check out this link and it should answer a lot of the questions you have.


Article: At Least One Other Status Code Is Required


Hope it helps! 

Caleb