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Constant Rejections by BCBS

Chris 7 years ago in Billing/Electronic Modules • updated by Caleb Zimmermann 7 years ago • 1

Does anyone else bill BCBS for substance abuse? We are constantly getting rejections by BCBS, and the status is always vague:


Error Message:         Category: Acknowledgement/Rejected for Missing Information  The C
laim/Encounter is missing information specified in the Status details and has been rejec
ted Status: Information submitted inconsistent with billing guidelines. Note: At least o
ne other status code is required to identify the inconsistent information.


This happens to probably 75% of the claims I bill out, and I can't seem to pinpoint why...

Answer

Answer
Caleb Zimmermann 7 years ago

Hi there Chris! 


We actually have an article in our knowledge hub specifically about this error. Check out this link and it should answer a lot of the questions you have.


Article: At Least One Other Status Code Is Required


Hope it helps! 

Caleb

Answer
Caleb Zimmermann 7 years ago

Hi there Chris! 


We actually have an article in our knowledge hub specifically about this error. Check out this link and it should answer a lot of the questions you have.


Article: At Least One Other Status Code Is Required


Hope it helps! 

Caleb

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