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blue plus payment

Katie Scharberg 4 years ago in Payments/ERA Modules updated by Kim N 4 years ago 1

Is anyone else experiencing a delay on Blue Plus payments being delayed in Procentive? Money is in our account but no ERA... We are typically paid on Wednesdays... 

Thanks! 

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Anyone recieve denials on 2021 Cigna claims?

Tina B 4 years ago in Payments/ERA Modules updated by sarah 4 years ago 5
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UCare denials - authorization

Heather L. Heim 4 years ago in Payments/ERA Modules updated 4 years ago 2

Good morning!  Curious to know if other facilities have recently seen UCare denying claims with the CO-197 denial code (authorization) for claims you sent that had the authorization number attached and the auth was valid?  The two facilities I bill for, I've seen this happen with several clients on the past couple of remits, so trying to gauge if this might be a more global issue with them right now.

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Aetna processing as if secondary to Medicare

Tina B 4 years ago in Payments/ERA Modules updated 4 years ago 2

Wondering if anyone has ever come up against this.  Client has Part A Medicare, no Part B.  Client was in IOP and Aetna has processed claims as if Medicare is primary and adjusting off most of the charge. Aetna is telling us this is a penalty since the client declined Part B Medicare. I don't see how they can do this. They are penalizing us, not the member.

Thanks



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Hennepin Health (HH) ERA Adjustments?

Jeremy Roelofs-Lynch 4 years ago in Payments/ERA Modules updated 4 years ago 11

Hello, we have noticed that over the last few weeks our HH ERAs are coming with a bunch of adjustments; even though they paid the full amount. It is causing me to go in and manually change all the lines before saving it. 

I am curious if anyone else has seen this?

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BCBS Blue Plus Assessements

Jeremy Roelofs-Lynch 4 years ago in Payments/ERA Modules updated by Kim Ross 4 years ago 6

BCBS posted a Provider Bulliten on 4/10/2019 stating that as of 5/1/2019 we should bill the R25 Assessment with the HF Modifier to distinguuish between it and the Comprehensive Assessment. 

Yesterday we received two ERAs for DOS January - April 2019 where they reprocessed ALL of our R25's as Comps since they were billed with no HF Modifier. The communication I have clearly states it went into effect on 5/1/2019. We get paid more for our R25 so it is resulting in a large takeback.

Thoughts?

Jeremy

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ERA import delay

Valerie McNamara 4 years ago in Payments/ERA Modules updated by Chris Werner 4 years ago 7

Has anyone else noticed a delay in how long it takes to see ERAs from MN-ITS in Procentive?  There has has always been some lag, however we don't have our yet.  It looks like the files are available in MN-ITS as of 9/13 but not into Procentive yet....

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ERAs for 6-23-20

Tina B 4 years ago in Payments/ERA Modules updated by John-Debbie Trunk 4 years ago 6

Just wondering if others have received their ERAs for today.

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Takebacks

emilee miller 5 years ago in Payments/ERA Modules updated by Chris Werner 5 years ago 6

Insurance termed so I posted the takeback to the clients account. What exactly are the next steps that I need to do so I can rebill this to secondary ins for the full amount of the claim???