Anyone recieve denials on 2021 Cigna claims?

Tina B 3 years ago in Payments/ERA Modules updated by sarah 3 years ago 5

Yes, we are too!  Haven't had time to call on these yet...anyone else?

Good morning - I just got off the phone with Cigna and they said it is a known issue with the telemedicine claims. I was told they will be reprocessing the claims but do not have a date on when.  I think I will hold my claims until it is resolved..