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Anyone recieve denials on 2021 Cigna claims?

Tina B vor 4 Jahren in Payments/ERA Modules aktualisiert von sarah vor 4 Jahren 5

Yes. reason code 246

Yes, we are too!  Haven't had time to call on these yet...anyone else?

Good morning - I just got off the phone with Cigna and they said it is a known issue with the telemedicine claims. I was told they will be reprocessing the claims but do not have a date on when.  I think I will hold my claims until it is resolved.. 

Yes, thank you!