I just love the feature of processing credit cards through Procentive with CMS.  The process is SO quick and smooth,  If you have been thinking about transitioning, I would encourage you to do it!  It will be worth it!

Our agency uses thin clients to access our terminal server. We purchased the Topaz T-S460 electronic signature pad and it cannot be configured on our network, rather it requires a tower to be downloaded onto. Looking for recommendations - thanks!

Anyone else having issues with denials from BCBS PMAP through Amerigroup on Outpatient treatment denying when billing for multiple sessions? We have been having a lot of issues with this new BCBS PMAP Amerigroup arrangement.

Hi Everyone,

Just got message from our Ucare rep saying they did an internal audit and need to recoup. Sounds like there was an internal issue. Did anyone else get called/emailed about this?

Is anyone having trouble with Blue Plus claims that crossed over from Medicare? None of mine have paid and are not even on file per Availity.

How is ARMHS billing going for other providers? Are you seeing shorted payments, a lot of denials, etc. Looking for feedback on any ARMHS billing experiences, issues, ideas, etc. Thanks everyone!

Just wondering with other outpatient mental health clinics, when doing psychological testing for commercial clients, do you require a certain amount down for the services ahead of time or just wait for it to all be ran through insurance? Example: Psychosexual evaluations.

We have recently become a contracted provider for providing CW-Targeted Case Management services and we are trying to bill for these services in Procentive and send them electronically to MN MA, but we are running into the claims wanting to error out for a diagnosis code.  What have others used for this diagnosis requirement?

Hi,

I have BCBS claims that are denying for the med management initial eval due to the client has been seen for MH already at our clinic.  While it makes some sense that it is a different type of eval, the claims still deny.  Our taxonomy code is single specialty.  My question is, even if we send the claims with a different taxonomy code for that one provider, will it still deny since our clinic taxonomy is single specialty?  The provider wants us to change our taxonomy to multi specialty but we are unwilling to do that much work.  Has anyone had success getting paid for 2 types of evals?

When clients are cancelling their appointments through their text message reminders it isn't updating the Status of the appointment. Instead it says that they confirmed the appointment.