Document Destruction
How can I easily do document destruction in order to get rid of documents we are no longer required to keep.
Scheduled Maintenance: Wednesday, November 29th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on November 29th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
Scheduled Maintenance: Tonight, November 19th at 11:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on November 19th/20th at 11:00 PM CST/12:00 AM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
Upcoming Holiday: Closed on Thursday, November 23rd and Friday, November 24th for Thanksgiving
Attention Procentive Customers:
We will be closed on Thursday, November 23rd and Friday, November 24th for Thanksgiving.
All support requests received on Thursday, November 23rd and Friday, November 24th will be prioritized and worked on when we return on Monday, November 27th. For urgent issues, we will be monitoring these channels throughout these days and will respond as soon as possible.
We hope you have a wonderful Thanksgiving!
Scheduled Maintenance: Saturday, November 11th at 11:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on November 11th/12th at 11:00 PM CST/12:00 AM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
BCBS ERAs
Has anyone received BCBS ERAs yet this week? We have not received ours yet into Procentive.
Scheduled Maintenance: Saturday, October 28th at 11:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on October 28th/29th at 11:00 PM CST/12:00 AM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
Known Issue: Appointment Text Reminders Not Sent
Attention Procentive Customers:
We want to inform you that we have received reports of appointment text reminders not being sent out to clients.
Our team is actively investigating and will provide another update soon.
Scheduled Telehealth Maintenance: Saturday, October 21st at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our telehealth services on October 21st at 10:00 PM CST/11:00 PM EST. Telehealth services will be unavailable for 1 hour and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
Scheduled Maintenance: Wednesday, October 25th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on October 25th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by sending a ticket to Procentive.
Сервис поддержки клиентов работает на платформе UserEcho