Just wondering with other outpatient mental health clinics, when doing psychological testing for commercial clients, do you require a certain amount down for the services ahead of time or just wait for it to all be ran through insurance? Example: Psychosexual evaluations.

We have recently become a contracted provider for providing CW-Targeted Case Management services and we are trying to bill for these services in Procentive and send them electronically to MN MA, but we are running into the claims wanting to error out for a diagnosis code.  What have others used for this diagnosis requirement?

Hi,

I have BCBS claims that are denying for the med management initial eval due to the client has been seen for MH already at our clinic.  While it makes some sense that it is a different type of eval, the claims still deny.  Our taxonomy code is single specialty.  My question is, even if we send the claims with a different taxonomy code for that one provider, will it still deny since our clinic taxonomy is single specialty?  The provider wants us to change our taxonomy to multi specialty but we are unwilling to do that much work.  Has anyone had success getting paid for 2 types of evals?

When clients are cancelling their appointments through their text message reminders it isn't updating the Status of the appointment. Instead it says that they confirmed the appointment.

Does anyone in the community currently use another room & board code beside 1002? We are looking to bill room & board without the residential treatment for our teen clients. Do you know if this would be 1003 or something else? If it's 1003, do you know if you can bill outpatient services at the same time?

Trying to find an alternative signature pad for my Mac computer as Topaz is not compatible with it. Needing suggestions from anyone who has a Mac and has run into problems with this

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Thank you,

Amanda Kaufmann

Customer Success Manager

Does anyone know if you can do an assessment for a Medicare client and bill for it even if you are not a Medicare contracted provider? We are looking to just do the assessment and then refer to a Medicare contracted facility.