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Commissions Module

John-Debbie Trunk 3 lat temu w Reporting Module Ostatnio zmodyfikowane przez Tammy 3 lat temu 2
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Has anyone received ERAs yesterday & today?

Tina B 3 lat temu w Payments/ERA Modules Ostatnio zmodyfikowane przez colette kemper 3 lat temu 1

I only received 1 ERA yesterday, and so far nothing today.

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Payments from the Minnesota DHS.

Charles Meyers 3 lat temu w Billing/Electronic Modules Ostatnio zmodyfikowane przez Heather L. Heim 3 lat temu 2

Is anyone experiencing a significant disruption in the payments for substance use disorder? We would be very interested in comparing notes on the experience.

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Issues Logging In

Laura Anderson 3 lat temu w User Group Help Ostatnio zmodyfikowane przez sarah 3 lat temu 6

Is anyone else having issues logging into Procentive today? One of our staff is unable to log in, he keeps getting a message saying "502 bad gateway", has tried several different browsers, cleared his cache, tried his cell phone and laptop. I'm not sure if this is related, but, using Chrome, I have a different login page than normal (using Firefox, it looks the same as before).

Thanks,

Laura

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AH and HO Modifiers

I am seeing different modifiers pop up on my charges that I haven't seen before. 

Did something change that I'm not aware of? 

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Comprehensive Assessment Update Billing

Dawn 3 lat temu w Codes/Rates/Diagnosis Modules Ostatnio zmodyfikowane przez Heather L. Heim 3 lat temu 1

Hi, we are running into issues when billing the SUD Comprehensive Assessment Update.  The update is normally an hour long appointment as opposed to the two hour long Comprehensive Assessment.  We are wondering what code people are using when billing for the update or are updates not being billed for at all.  Thank you so much in advance for any advice that you have!

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UCARE 2022 Payments

Jen 3 lat temu w Payments/ERA Modules 0

Is anyone else not received payment for 2022 Institutional claims submitted to UCARE?  We are now 90 days out and no payments.  I have reached out to them and told it is an internal issue they are working on. 

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Gender neutral wording in Procentive docs

Kim Ross 3 lat temu w Industry News/Discussion Ostatnio zmodyfikowane przez Laura Anderson 3 lat temu 1

How is everyone making sure clinical documents, intake paperwork, treatment plan templates, Therascribe, and other Procentive content is gender neutral?

For example, we use Therascribe, and the treatment plans used with in Therascribe use he/she. 

Thanks all!

K

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Missing UHC ERAs in Procentive

Jill Benson 3 lat temu w Payments/ERA Modules Ostatnio zmodyfikowane przez Kari Droubie 3 lat temu 5

Hello - is anyone else experiencing UHC ERAs from certain plans not populating into the ERA module in Procentive?  For instance, the new UHC PMAP plan - the ERAs are not coming into Procentive and we are manually having to get them from the UHC provider portal and input them?  Curious if anyone else is experiencing this issue since the change in the Clearinghouse.  Thank you!