Is Procentive running slow for anyone else? Several reports from staff and own experience that it is taking forever to log in or switch modules.

Is anyone having issues staying logged into Procentive today?  I have been kicked out a few times and I have staff that can't seem to get in.

There isn't anything on the live updates page and we can' get into Procentive to send a ticket. We have an 8 hour class starting in 10 minutes and can't take credit card payments or check people in.

I can't get back into Procentive to send a ticket but I was kicked out after extra, error tabs opening. Others in my company are also experiencing errors

We have a lot of in-home staff that are having issues logging into procentive from their laptops at home.  Is this an issue that anyone else is having? 

Good morning, we’re back!

As of 1 am (central time) we went live, and you can log into Procentive once again.

Please keep an eye out for future updates and be mindful that you may encounter periods of slowness or issues as the improved system warms up.

Thank you for your patience while we've given Procentive a boost! 

We regret to inform you that the scheduled maintenance window will need to be extended for an additional 14 hours. This means the system will now be ready for you to access closer to June 23rd at 8 am CST.

Please continue to check back here for updates with more information on when you can anticipate accessing the system. We will notify you should the system be available sooner.

We do apologize for the inconvenience. We have made great progress but we want to ensure a smooth transition. This is a critical cut over and must be handled with the utmost care.

Thank you for your patience as we work to transition your agency as smoothly as possible.

Procentive is currently undergoing scheduled maintenance Saturday June 22nd beginning at 12:00 am - Saturday June 22 at 6:00 pm CST. See our UPDATES page for more information.

Procentive will be inaccessible due to scheduled maintenance from Saturday June 22nd beginning at 12:00 am - Saturday June 22 at 6:00 pm CST. 

Please see our UPDATES page for more information.

Thank you,

Amanda Kaufmann

Customer Success Manager

There's nothing on the Live Updates website yet but Procentive is down for my organization