This question was just posed to me by one of my IC's. I have a private practice, not behavioral health clinic. 

Can we make house calls (treatment in the clients home) to patients and still bill 90834/90837 to insurance companies? Is there also a travel code ( I think that is only used for MA/behavioral health clinics and CTSS), but wondering if available for private practice?

As Coronavirus continues to impact businesses across the country, mental and behavioral health practices are at risk of safely continuing needed services in their communities which can affect cash flow.

You can take actions to ensure business continuity.

The speed and efficiency of your business operations can help ensure that you are continuing to serve the needs of your patients while bringing in the revenue you need to thrive. The following can help you continue to provide your necessary and valuable services while protecting your cash flow from interruptions:

Telehealth - allows your clients to keep their sessions with your practice without having to leave the comfort of their home. thera-LINK is partnering with Procentive to provide an industry-leading telehealth video platform that is easy to use and HIPAA-compliant. Take your practice online with telehealth provided by thera-LINK.

If the need arises, we do offer credit card processing services as well as both interim and long-term billing services.

Our primary goal is to help you support your clients as we adjust to our changing environment. As always, please feel free to reach out.

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Hello All,

We are looking to gather information from you regarding SSO.  Procentive is looking to verify requirements for implementation in our system.  Please click here to fill out a quick survey

Thank you for your time!

Procentive Staff

We recently started receiving prior auths for PRS (H0038) and Tx Coord. (T1016). These PA #s are different than the one we receive for our group and individual (H2035).

We generally bill our claims out by DOS; however, now with multiple auths I am anyone bills claims by DOS and Auth separated? Any luck doing this?

Procentive is, wisely I think, preparing to offer a telehealth platform. This is very timely, given the potential disruptions of COVID 19. MHConcierge has a one hour Board-approved CE video that can help you get ready for telehealth, with info specific to MN but relevant to other states: https://bit.ly/330GbPh

Have anyone billed out the S9480 code for IOP service and if you have, how do you set up billing for this?  Do you include to Diem Revenue code 0905

Got a new computer with Windows 10 - I use explorer for procentive because it doesn't hide all your tabs, but I can't pull up HCFAs or Statements now...any ideas on how to fix this?

Telehealth is coming to Procentive through our family of brands and we want to know how you and your agency will utilize this new feature! We have created a survey to give you a platform to share with our team; which features within integrated telehealth are of most interest to you/your agency. This survey will remain active until the end of day Monday, March 2nd. Thank you so much for taking the time to share the different ways you serve your clients by how you choose to utilize telehealth.

To access the survey, please follow this link: Telehealth Interest Survey.