Waiving deductibles and copays during COVID

Tina B 4 years ago in Billing/Electronic Modules updated by Susan Davis LICSW 4 years ago 1

There is a lot of info out there about Insurance companies waiving deductibles and copays during COVID.  I have not seen any ERAs come thru where the copay/deductibles have been adjusted off.All service dates are still being applied towards copays/deductibles. If this is the case, shouldn't the insurance companies be paying the contract rate in full? Wondering how everyone is handling this....Thanks~Tina

The only waiving of co-pays is medicare and medicare is paying them for the clients.  I have not seen one word written about waiving deductibles or co-pays from any other insurance.