Are any other practices having issues with Procentive being down today? I can't get into the ticketing module to send a ticket and the boss is getting anxious. There were a couple frozen pages initially and then it worked for a while. Now it is down completely.

Attention Procentive Customers:

We would like to inform you that Procentive will undergo scheduled maintenance on Tuesday, July 15, 2025 from 11 PM EDT to 2 AM EDT to implement security patching. Procentive will be offline during this time. We recommend saving your work prior to the maintenance window. 

To enhance security and system performance, monthly security patching will now be implemented moving forward. We will continue to provide advance notice of these maintenance windows to ensure minimal disruption.

We appreciate your understanding and support as we work to keep Procentive secure and optimized. If you have any questions, please reach out to our support team via the Ensora Health Support Hub or call 877-288-5583.

Procentive will undergo scheduled maintenance on Tuesday, July 8th, 2025, from 10:00 PM – 12:00 AM Midnight CST. During this time, users may experience downtime. We recommend saving your work prior to the maintenance window. 

This maintenance is necessary to ensure Procentive is running at optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions, please reach out to our support team at Procentive Support

Procentive will undergo scheduled maintenance on Friday, June 20th, 2025, from 10:00 PM – 12:00 AM Midnight CST. During this time, users may experience downtime. We recommend saving your work prior to the maintenance window. 

This maintenance is necessary to ensure Procentive is running at optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions, please reach out to our support team at Procentive Support

We would like to inform you that we will be conducting maintenance on our systems, tonight, Thursday, June 12th at 10:00 PM CDT/11:00 PM EDT. We expect downtime to be minimal.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Ensora Health Customer Portal, Home.

We would like to inform you that we will be conducting maintenance on our systems Tuesday, May 13th at 10:00 PM CST/11:00 PM EST. Users may experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.

We're excited to announce our transformation from Therapy Brands to Ensora Health. This change represents our commitment to Intelligent, Whole Person Care - creating a fully integrated platform that helps you deliver exceptional care. Starting tomorrow, you'll see our new name reflected in the application. Rest assured, your access to Procentive, now known as Procentive by Ensora Health remains the same as does our support. In addition, your daily experience remains unchanged:

• Same login process

• Same program

• Same commitment to your success

Want to learn more? Visit our new website and check out our latest blog and FAQs about this exciting transformation.

Together, let's create a world where therapists can practice in harmony.

We would like to inform you that we will be conducting maintenance on our systems Monday, April 14thth at 10:00 PM CST/11:00 PM EST. Users may experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems Tuesday, April 8th at 10:00 PM CST/11:00 PM EST. Users may experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems Tuesday, March 25th at 10:00 PM CST/11:00 PM EST. Users may experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.