Here is a list of things to do now that you are here.
1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.
2. Review Community Guidelines click here
3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!
Scheduled Maintenance: Tuesday, March 11th at 10:00 PM CST
Attention Procentive Customers:
We will be conducting routine maintenance Tuesday, March 11th, 2025 at 10:00 PM CST/11:00 PM EST. Users may experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.
Scheduled Maintenance: Tuesday, March 4th, at 10:00 PM CST
Attention Procentive Customers:
Procentive will undergo scheduled maintenance on Tuesday, March 4, 2025, from 10:00 PM – 12:00 AM Midnight CST. During this time, users may experience downtime. We recommend saving your work prior to the maintenance window.
This maintenance is necessary to ensure Procentive is running at optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions, please reach out to our support team at Procentive Support
Known Issue: eMAR Module Unavailable [RESOLVED 2/25/25 1:26 PM CST]
Attention Procentive Customers:
We are actively investigating an issue where the eMAR module is not able to be reached at this time. Our team is working with ChartMeds to resolve this issue as soon as possible.
We will provide additional updates once available.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.
Upcoming Educational Webinar: Navigating Payer Changes: Proactive Strategies & Real Examples with Procentive
Attention Procentive Customers:
We will be having an upcoming educational webinar on February 25th at 1:00 PM CST/2:00 PM EST.
To sign up for this upcoming webinar, please use the link below to sign up:
Navigating Payer Changes: Proactive Strategies & Real Examples with Procentive
We hope to see you there!
Known Issues: Users Unable to Save Appointments [ RESOLVED 2/12/25 2:05 PM CST ]
Attention Procentive Customers:
We are actively investigating an issue where some users are unable to save some appointments. Our team is working to resolve this issue as soon as possible.
We will provide additional updates once available.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.
Customer support service by UserEcho
